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Customer Satisfaction Guarantee

At Tailgater Zone, Customer Satisfaction Is Our Highest Priority

Tailgater Zone wants and expects you to be happy with every purchase that you make. Because we carry unique tailgating products that might be hard to find locally, we understand that most times you are purchasing an item from us without getting to touch and see it first. From just looking at a photograph, video and/or from reading a product's description we understand that sometimes, when the item arrives it is not at all like what you were thinking and you want to return it. We understand, that's ok, we'll take it back.

Tailgater Zone's 100% Satisfaction Guarantee

If, within the first 30 days of your purchase you are not completely satisfied with your order then you can return it for full refund. Your item must be in original condition, unused, and in the original packaging. We’re sorry but shipping charges are non-refundable and the customer is responsible for return shipping fees. Sorry, no returns are accepted after 30 days.

Returns Couldn't Be Easier

To assist you with your return we have established a Return Authorization process to expidite your return. To request a return for any reason simply log into your account, then click on the view details link next to your order. The "Request A Return" button is located on the right hand of the page. Simply click that and tell us what the problem is and we'll take it from there.